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Excellent

Homecare.co.uk

Enhancing Lives with Quality Home Care in Derbyshire

Compassionate Care, Right at Home
Looking for a trustworthy home care service for yourself or a loved one? Choose an award-winning provider with excellence and commitment to care in Derbyshire.

Our care partnerships

Our dedication to collaborating with various organisations enhances the provision of high-quality care in the community.

Compassionate & Personalised Home Care

At Hygea Homecare, we believe every family deserves compassionate, personalised home care for their loved ones. Choosing us means choosing a team that genuinely understands your needs and goes above and beyond to ensure comfort and well-being at every step.

Our professional carers are highly trained and dedicated to providing the highest quality of care, whether assisting with daily tasks, offering non-medical support, or simply being comforting. We tailor our services to each family’s unique situation, giving you peace of mind knowing your loved ones are in the best hands.

But don’t just take our word for it, scroll down to discover more about our mission, our dedicated team, and how we can make a difference in your life. Your journey toward better care starts here.

Who can benefit from home care?

Home care visits are designed to support individuals needing additional assistance to maintain an independent and fulfilling lifestyle. Whether due to age, health conditions, or other personal circumstances, these services help ensure you can continue living comfortably in your home. Consider the following scenarios where visiting care might be beneficial:

Our Care Services

At Hygea Homecare, we’re a dedicated partner in your loved one’s care journey, offering compassionate, personalised support every step of the way. Take a look at some of the services we provide.

Personal Care

We help you remain independent and foster your daily routines, including assistance with bathing, getting dressed, meal prep, and medications.

Dementia Care

Our passionate care professionals are all thoroughly trained in dementia care and always focus on the needs of our clients and their families.

End-of-Life Care

End-of-life care provides a multitude of physical, emotional, and practical aid to those with a terminal diagnosis, and support for families during difficult times.

Post-hospital Care

If you're currently at a local hospital, we can provide expert post-hospital care within 48 hours, ensuring your safe and timely discharge.

Medication Assistance

Our caring staff can help you keep track of your medication times, providing reminders to ensure you stay on top of your doses, we can also collect your prescriptions.

Companionship Service

By sharing your experiences, we can help you to make the most out of living in the community you adore with companionship care.

Meal Preparation

We can cater to all dietary requirements as part of your care service. Ensuring your loved ones get a nutritional meal throughout their care.

Respite Care

Our short-term respite care service can be set up in as little as 24 hours; we can take over care quickly and efficiently. This allows you to take a well-earned break.

Our Clients Reviews

See why clients love our care

5/5
All staff at Hygea cared for my mum in a warm, friendly manner and dealt with all her needs appropriately. Calls were adjusted according to her changing needs promptly to ensure she was cared for in the best possible way. I highly recommend Hygea.
Dina.W
Daughter of Client
5/5
The carers are friendly and willing to help. I have found Hygea Homecare quick to respond to requests for urgent help when needed. They have established good connections with the doctors and actively pursue the correct medication.
J.L
Friend of Client
5/5
Hygea is a top-class care agency. The team has been proactive, caring, and knowledgeable. They treat my dad with care and respect. I can’t recommend them enough to anyone needing a trustworthy and caring team.
K.R
Daughter of Client

We use an independent review platform; all reviews are submitted by clients or their families and vetted for authenticity by homecare.co.uk

Benefits of Home Care by Hygea

We do more than just care, we connect you and your families through our Care Circle, and we are part of GP Connect, ensuring your care is always monitored.

Home care built on family values

At Hygea Homecare, our culture is built on a foundation of compassion, respect, and integrity. We foster an environment where carers, clients, and their families are treated with dignity and kindness.

We emphasise a family-oriented approach, where every team member is encouraged to go above and beyond to make clients feel valued and understood. We believe in open communication, empathy, and a genuine desire to make a positive difference in the lives of those we serve.

At Hygea, caring isn’t just our job, it’s who we are.

We are not a care agency!

As a private care provider, we offer advantages that many care agencies cannot.

Unlike most agencies, we directly employ our carers, managing their wages and offering them job security. This approach benefits our carers and enables them to dedicate more time and effort to delivering a higher standard of care.

Additionally, you can rest assured that our carers have been carefully recruited, vetted, and trained by our internal care professionals.

CQC fully regulates our care

At Hygea Homecare, the Care Quality Commission (CQC) fully regulates our home care services.

From the moment you place your initial phone call to our warm and welcoming team, we ensure that every element of your home care service is meticulously overseen and regulated by the Care Quality Commission (CQC).

Our commitment to excellence means that each step of your care journey, from personalised planning and daily support to ongoing monitoring and quality assurance, is independently evaluated to meet the highest standards.

Cqc logo

Hygea Care Group Ltd
CQC Publication Date: 31/1/2023

Good Overall Rating

Safe

GOOD

Effective

GOOD

Caring

GOOD

Responsive

OUTSTANDING

Well-led

GOOD

Care Circle, 24/7 access to your loved one's care

Care Circle is a feature that involves the families in the care that Hygea provides. It allows family members and friends to securely access important information about the care their loved ones are receiving. This includes updates on care schedules, completed tasks, and any notes or observations from the caregivers.

Care Circle builds trust and openness in the care process by keeping everyone informed. Families can stay connected and feel reassured about their loved ones’ well-being, even if they are far away. This approach reduces worries and helps provide better care by ensuring everyone is involved and knows what’s happening.

GP Connect, connects us to you quicker

GP Connect provides significant benefits to Hygea Homecare. We can instantly access patients’ medical records, allowing us to set up your care package within 24 hours and often begin home care the next day.

The platform improves communication with other healthcare professionals by making it easy to share critical patient information. This ensures everyone involved is informed, reduces mistakes, and enhances the quality of care.

Additionally, GP Connect increases efficiency. With immediate access to essential patient data, Hygea can make quick, informed decisions without waiting for paper records or callbacks. This saves time and enables us to respond promptly to any changes in your health.

Emergency Home Care & Support

Emergency care from Hygea Homecare is here for anyone needing immediate support.

Unexpected events can leave families unsure of what to do. Whether it’s an accident, sudden illness, or a gap in your current care, we’re ready to step in quickly—even for complex needs.

Our Long Eaton branch can usually arrange emergency home care within 24 hours of your first call. Here are some common situations where families rely on us for urgent support.

After an accident

If you’ve had an accident and are struggling with daily tasks, a carer can support you until you’re back on your feet.

Sudden Illness

An unexpected illness or diagnosis can leave you exhausted and unable to manage your usual activities. 

Hospital Discharge

After being discharged, you may need emergency care to assist with recovery and rehabilitation at home.

How much does home care cost?

We understand that having a comprehensive and transparent view of your in-home care fees is essential for making informed decisions about your care needs. That’s why we are dedicated to providing you with a clear and detailed breakdown of all costs from the very beginning.

Prices start from £28.50 per hour

Our prices start at £28.50 per hour; depending on the needs of the care required, more complex care may incur a different fee.

Visits lasting 30, 45 or 60 minutes

Our visits usually last between 30 to 60 Minutes, but can accommodate longer if required, such as companionship visits.

Call-out fee of £2.50 per visit

After an initial free home visit from your local care expert, each care visit will cost £ 2.50 to cover our carers’ travel costs.

How to arrange home care visits?

We prioritise making the process of arranging care both simple and stress-free. We understand that navigating care options can be overwhelming, which is why our dedicated team is here to guide you every step of the way.

Speak to our team

Call our team to talk through your options, and set a day for a consultation.

Free Consultation

Our team will carry out a care assessment to evaluate your care needs and wishes.

Arrange a start date

Once you are happy with the care plan created with our team, you then arrange a start date.

Call us today to speak to a care expert

Latest news

Take a read of our news, with insightful stories and health guides written from our team, discover the latest in care.

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Free Consultation

Need help determining what level of care you require or have questions? Request a call back from one of our care consultants today!

What other requirements do you require?
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